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Privacy Policy & Notice UpdateThe Privacy Policy and Notice has been updated as of October 2026.

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Reset Password

ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED

Enter your email address below and we’ll send you instructions for resetting your password. You may also reset your password via text message if you provided a mobile phone number when you registered.

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Con Edison's account service and customer specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. Any unauthorized entry or use of Con Edison's My account service center is prohibited violators will be prosecuted.

Report trouble with your electric service or check on the status of a previously reported electric service problem.

For gas emergencies, please call our toll-free number 1-800-752-6633. DO NOT send an email.

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