Con Edison Crews Mobilize For More Intense Heat This Week

Con Edison crews are mobilized to keep service reliable as temperatures are predicted to soar into the 90s again this week. 

Longer, intense heat waves, and stronger summer storms, are becoming more frequent. That’s why the company’s continued investments to strengthen grid reliability are more critical than ever.

The company urges customers to use energy wisely to stay comfortable and safe during the heat wave.

Increased demand for electricity to power air conditioners, as well as heat and humidity, can place stress on electric delivery equipment.

The coming days could also bring strong thunderstorms, which can affect the overhead delivery system and cause outages.

The company urges members of the public to stay away from any wires that are downed during storms. Call your local police department or 1-800-75-CONED (1-800-752-6633) to report downed wires.

Con Edison may assign workers to guard downed wires and keep people and pets away from them. These workers may be in unmarked vehicles, but they carry Con Edison identification.

Report an Outage

Con Edison may send emails and text messages to customers, reminding them to be prepared and to report an outage. Customers can sign up for text alerts at coned.com/text.

Customers can also report outages and check service restoration status at conEd.com/reportoutage, with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).

The company e-mails customers with energy-saving tips and information on reporting outages.

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map. Watch an outage map tutorial video here.

Energy-Saving Tips

• Keep shades, blinds and curtains closed. About 40 percent of unwanted heat comes through windows.
• Limit the use of multiple air conditioners whenever possible. If you have two A/Cs, use only one.
• Set your air conditioner to the highest comfortable temperature. Every degree you lower the thermostat increases costs;
• Defer using energy-intensive appliances like dishwashers and laundry machines until late in the evening or early in the morning when demand typically goes down;
• Use only one large appliance at a time;
• Even when using AC, use ceiling and other fans to provide additional cooling and better circulation;
• Turn off AC units, lights, and other appliances when not at home and use a timer to turn on your AC about a half-hour before arriving home.
• Delay charging your EV or plug-in hybrid until after 10 p.m., unless necessary.

Cooling Center Availability

Find the latest information on city, state and county cooling center activations including locations and hours at the following sites: New York City and New York State. In addition, Westchester County offers information on its Sun Safety page.

Con Edison is in contact with New York City Emergency Management (NYCEM) and the Westchester County Department of Emergency Services (WCEM) to coordinate responses as needed.

Customers can follow Con Edison on X, Facebook or Instagram for general outage updates, safety tips and storm preparation information.